Sign in Get started →
Legal

Privacy Policy.

How we collect, use and protect your information, and the rights you have over it.

Last updated: 24 May 2026

This Privacy Policy explains how Acowntant Chartered Accountants LLC ("Acowntant", "we", "us") handles personal data when you visit acowntant.ae, enquire about our services, or use our platform. We process personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and applicable regulations.

1. Information we collect

  • Information you give us: name, work email, phone number, company and trade-licence details, free zone or mainland jurisdiction, team size and the messages you send through our forms or WhatsApp.
  • Business and financial data: where you become a client, the accounting, banking, tax and payroll records you share with us so we can deliver our services.
  • Technical data: device, browser and usage information collected automatically to keep the site secure and improve it.

2. How we use your information

  • To respond to enquiries, recommend a suitable plan and provide quotes.
  • To deliver accounting, tax, audit and advisory services you engage us for.
  • To meet our legal, regulatory and FTA compliance obligations.
  • To send service updates and, where you have opted in, the monthly UAE Finance Brief. You can unsubscribe at any time.

3. Legal basis

We process personal data on the basis of your consent, the performance of a contract with you, compliance with a legal obligation, and our legitimate interest in running and improving our business.

4. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us operate (for example secure cloud hosting and accounting software such as Zoho), with regulators and authorities where required by law, and with professional advisers under confidentiality obligations.

5. Data storage and security

Your data is stored on secured, access-controlled cloud infrastructure. We apply encryption in transit, role-based access and audit logging. Where data is transferred outside the UAE, we ensure an adequate level of protection. See our Security page for more detail.

6. Retention

We keep personal data only for as long as needed for the purposes above, including statutory retention periods for accounting and tax records under UAE law.

7. Your rights

Subject to UAE law, you have the right to access, correct, delete or restrict the processing of your personal data, to withdraw consent, and to object to certain processing. To exercise these rights, contact us at hello@acowntant.ae.

8. Cookies

We use essential cookies to run the site and limited analytics to understand usage. You can control cookies through your browser settings.

9. Contact

Acowntant Chartered Accountants LLC, Office No. 2D1, Hamarain Center, Dubai, United Arab Emirates. Email hello@acowntant.ae or call +971 4 252 6145.

10. Changes

We may update this policy from time to time. The "last updated" date above reflects the latest version.