Terms of Service.

Last updated: 24 May 2026

These Terms of Service ("Terms") govern your access to and use of the acowntant.ae website and the services provided by Acowntant Chartered Accountants LLC ("Acowntant", "we", "us"). By using our website or engaging our services, you agree to these Terms.

1. Our services

Acowntant provides cloud accounting software access (including Zoho Books licensing on paid plans), bookkeeping, VAT and corporate tax compliance, payroll, audit support and advisory services to businesses in the UAE. The specific scope is set out in your selected plan and any separate engagement letter.

2. Plans, fees and billing

• Subscription plans are billed monthly in AED. A one-time setup fee applies to certain tiers, as shown on the Pricing page.
• The Startup tier has a 6-month minimum term. Other tiers are month-to-month with 30 days' written notice to cancel.
• Setup fees are non-refundable once the related work has begun. Subscription refunds, where applicable, are pro-rated for unused service only.
• We may recommend a higher tier where turnover, complexity or compliance load requires it.

3. Your responsibilities

You agree to provide accurate, complete and timely information and documents, to keep your account credentials secure, and to use the services lawfully. You remain responsible for the accuracy of source records you provide and for meeting statutory deadlines, which we will support you to meet.

4. Professional standards

Our work is carried out with reasonable skill and care in line with applicable UAE professional and regulatory standards. Advisory outputs are based on the information available and the law in force at the time and are not a guarantee of a particular outcome.

5. Third-party software

Some services rely on third-party platforms (for example Zoho, bank feed providers and payment gateways). Their use may be subject to the third party's own terms.

6. Confidentiality

Each party will keep the other's confidential information secure and use it only to deliver or receive the services. See our Privacy Policy for how we handle personal data.

7. Liability

To the maximum extent permitted by UAE law, our total liability arising out of or in connection with the services is limited to the fees paid by you for the services in the twelve months preceding the event giving rise to the claim. We are not liable for indirect or consequential loss.

8. Termination

Either party may terminate in accordance with the notice terms above or for material breach. On termination we will, on request and once outstanding fees are settled, provide your records in a standard exportable format.

9. Governing law

These Terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai, and disputes are subject to the jurisdiction of the Dubai courts.

10. Contact

Acowntant Chartered Accountants LLC, Office No. 2D1, Hamarain Center, Dubai, United Arab Emirates. Email hello@acowntant.ae or call +971 4 252 6145.